The use of this website is under the Privacy Policy described below, and the Terms should be verified by the user in every new access.
This Privacy Policy is meant to provide you with all the information you need to understand our privacy practices. However, in case you have any question in regards to this subject please email us at [email protected].
OUR POLICY
All users have the right to the protection of their personal data. OLIVER WOODES, registered brand of Heinemann Industries Limited, respects the right of users to the information in regards to collect and process of their personal data. OLIVER WOODES ensures that users details are handled in a correct and lawful way, in conformity with good practices. This website was designed in a way that the collection of your data is brought to a minimum and does not exceeds the original purpose for which they were collected.
PERSONAL DATA PROCESS
Your personal data is collected and handled by OLIVER WOODES only with purposes strictly connected with the usage of this website, its services and the purchase of products.
However, they can also be used for other processing operations that are framed within the limits of use:
a) Every time you purchase a product through OLIVER WOODES online store we collect your personal information (e.g. password, size, email address, delivery address, Paypal details, credit card details and telephone number) in the buying form, only for sale purpose, separation and transportation of the ordered products;
b) Every time you request service assistance we collect your personal information (e.g. name, email address) with the purpose of provide you with Customer Service that are relevant to this website and your assistance;
c) Every time you save a shipping address, we collect your personal data with the purpose of simplify the invoice issue process in your future orders.
Your personal details will only be communicated to third parties when strictly necessary to process your order. Your details will be revealed in the following situations:
a) Services for electronic payment, through the usage of credit or debit cards;
b) Payments processing;
c) Process and handling of ordered products;
d) Products selection, packaging and shipping;
e) Assistance in issues related with products purchase;
f) Process and handling of products exchanges or returns.
DISCLOSURE OF YOUR PERSONAL DATA
Your personal data can only be disclosed to third part that pay specific services, as external entities hired by OLIVER WOODES. Any disclosure of your data will be made without transcend the original purpose for which they were collected and subsequently handled.
Additionally, they can be disclosed to third part to:
a) Comply with applicable laws;
b) Respond to legal and government investigations;
c) Be in accordance to valid legal process;
d) Protect the right or property of OLIVER WOODES.
Above all, we will not disclose your personal data to third party without your previous knowledge and consent when law demands this, except in the cases listed above.
YOUR CHOICES
Access, Correction, Deletion
We respect your privacy rights and provide you with reasonable access to the personal data that you may have provided through your use of the services. If you wish to access or amend any other personal data we hold about you, or to request that we delete or transfer any information about you that we have obtained from an integrated service, you may contact us at [email protected]. At your request, we will have any reference to you deleted or blocked in our database.
You may update, correct, or delete your account information and preferences at any time by accessing your account settings page. Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
You may decline to share certain personal data with us, in which case we may not be able to provide to you some of the features and functionality of the website or any of our services.
At any time, you may object to the processing of your personal data, on legitimate grounds, except if otherwise permitted by applicable law. If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact [email protected]. You also have a right to lodge a complaint with data protection authorities.
Navigation Information
You may opt out from the collection of navigation information about your visit to the Site by Google Analytics by using the Google Analytics Opt-out feature.
Opting out from Commercial Communications
If you receive commercial emails from us, you may unsubscribe at any time by following the instructions contained within the email or by sending an email to [email protected].
Please be aware that if you opt-out of receiving commercial email from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take up to ten (10) business days for us to process your request. Additionally, even after you opt-out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding the services of this website.
DATA RETENTION
We only retain personal data collected from a user for as long as the user’s account is active or otherwise for a limited period of time as long as we need it to fulfill the purposes for which we have initially collected it, unless otherwise required by law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements as follows:
– the contents of closed accounts are deleted within 3 months of the date of closure;
– backups are kept for 3 months;
– billing information is retained for a period of 10 (ten) years as of their provision to Oliver Woodes in accordance with the Irish accounting and taxation laws;
– information on legal transactions between you and Oliver Woodes is retained for a period of 5 (five) years as of their provision to Oliver Woodes in accordance with the general limitation period set for civil claims in the Civil Code of the Republic of Ireland.
COOKIES
OLIVER WOODES uses automatic systems for data collection as cookies. A “cookie” is a device transmitted to the hard drive of an Internet user. Although a cookie does not contain intelligible information, allow us to link an Internet user to his personal data. Our servers disclose cookies and no one can access to the information they contain. Only OLIVER WOODES has access to the information collected by a cookie, in a collective and anonymous way, with the purpose of optimize the services of the brand and this website for the needs and preferences of the user and also to personalize the preparation of web pages.
The acceptance of our automatic procedures for data collection and the use of cookies is necessary to make the best use of the website and its resources and services, including purchasing products. If your browser is set to block or delete cookies, we will not be able to guarantee that you will have access to all resources and services provided in the website (e.g. the computer may not be able to show the image of the product you are willing to buy). We use cookies in functions like browsing the catalogue, purchasing products online or providing services reserved to registered users.
LEGISLATION
The handling of personal data by OLIVER WOODES will be made in conformity with the Irish applicable law. The contracts to buy and sell products through this website are regulated under Irish law. We also comply with the EU Data Protection Directive 95/46/EC as set forth by the European Union regarding the collection, use and retention of personal data from European Union member countries and Switzerland.
WARNINGS, MODIFICATION AND SERVICES CANCELATION
OLIVER WOODES is free to change or update at any time the full content or parts of this Privacy Policy, even if it is not demanded by the applicable law. All changes or updates will be applicable after its publication in this section of the website. This way, the user should access this section regularly to keep updated with our Privacy Policy.
INTELECTUAL PROPERTY RIGHTS
All contents included in this website, such as texts, images or other are exclusive property of OLIVER WOODES. This way Copyright Code protects them. OLIVER WOODES reserves the right to make changes in these contents at any time, without previous notice to users.
THIRD PARTY CONTENTS
This website may contain links to third party websites (“linked websites”). The linked websites are not under control of OLIVER WOODES, and this way, OLIVER WOODES is not held responsible for the content of any linked website.
